Scam Alert: Scam Energy Rebate Texts

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Action Fraud has received 139 crime reports relating to fake text messages purporting to be from the UK government. The texts state that the recipient is “owed” or “eligible” for an energy bill discount as part of the Energy Bill Support Scheme. The links in the emails lead to genuine-looking websites that are designed to steal your personal and financial information.

How to protect yourself

  • Energy Bill Discount : £400 off energy bills for households in Great Britain from October 2022. You do not need to apply for the scheme and you will not be asked for your bank details.
  • Spotted a suspicious text message? Forward it to 7726 (it’s free of charge). If you forward a text to 7726, your provider can investigate the origin of the text and arrange to block or ban the sender, if it’s found to be malicious.

For advice on how to stay secure online, please visit: www.cyberaware.gov.uk

Please remember to report any scam to Action Fraud 0300 123 2040.
If you have actually been the victim of a trader or scam such as the above, or require consumer advice, please call the Citizens Advice Consumer Helpline 0808 223 1133

Elstan Way Highway Maintenance Resurfacing – 5th & 6th Oct 2022

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FMCONWAY, on behalf of Croydon Council, will shortly be commencing resurfacing at the location/s and date/s below:

Date: 5TH & 6TH October 2022 between 08:00-17:00
Location: Elstan Way

To enable the Contractor to undertake the works, on-street parking will be suspended during works hours. We also kindly ask that with forward planning vehicular access to and from properties adjacent to the road are reduced to a minimum during the works hours. Pedestrian access will not be affected.

Advance driver / resident information boards will be in place before the works commence, advising of the precise dates and times of the Traffic Management.

Please however note that unforeseen circumstances (e.g. inclement weather conditions) may necessitate a change to the scheduled dates and information on road signs will be changed accordingly. Please check the road signs regularly for any updates

The resurfacing works will take place between: Woodmere Avenue and The Glade.

Due to the nature of these works it is inevitable that some disruption will occur. For this reason, it is recommended that where possible you use alternative routes or allow extra time to complete your journey.

The on-street parking suspensions that will be in place within the works area are 07:30-17:00 on 4th to 6th October 2022.

No parking for residents on the highway in the areas covered by the enforcement signs.

Please note that penalty charge notices (PCN’s) will be applied to vehicles parked within the suspended areas during the works hours and/or vehicles relocated.

We are extremely sorry for the inconvenience this may cause residents; however, we want to ensure that all works carried out on the Croydon network are to the highest standards to ensure value for our residents.

Trading Standards – Ofgem Fake Phishing Emails

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Action Fraud has received over 1500 reports in recent weeks relating to fake emails purporting to be from Ofgem.

The emails state that the recipient is eligible for a rebate as a result of the government scheme and that you should “claim your rebate now”. The emails are using the Ofgem logo and colours, and the links in the emails lead to genuine-looking websites that are designed to steal your personal and financial information for use in fraud.

  • Remember, your bank, or any other official organisation, won’t ask you to share personal information over email or text. If you need to check that it’s a genuine message, contact the company or your bank directly using details from their official website or app.
  • Spotted a suspicious email? Forward it (without clicking any links) to the Suspicious Email Reporting Service (SERS) – report@phishing.gov.uk
  • For advice on how to stay secure online, please visit: www.cyberaware.gov.uk

Please remember to report any scam to Action Fraud 0300 123 2040.

If you have actually been the victim of a trader or scam such as the above, or require consumer advice, please call the Citizens Advice Consumer Helpline 0808 223 1133

HM The Queen Condolence and Tributes

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Books of Condolence

You can leave a message of condolence and sign the official Royal eBook of Condolence.

Croydon’s Book of Condolence is open at Braithwaite Hall, Croydon Town Hall, Katharine Street for residents to leave messages:

Monday to Friday – 8am to 8pm
Saturday 10 September – 9am to 6pm
Sunday 11 September – 9am to 6pm
Saturdays and Sundays – 9am to 6pm

Katharine Street is closed to motor traffic so that people can lay floral tributes and sign the Book of Condolence safely.

Residents can also visit libraries to leave messages to be added to the book. You can find your local library and its opening times on the Croydon Council libraries pages.

Floral tributes

You can lay floral tributes at:

  • The flagpole outside the Town Hall, Katharine Street, CR0 1NX
  • Coulsdon Memorial Ground in Marlpit Lane, CR5 2HA
  • Norwood Grove Recreation Ground, Crescent Way, SW16 3AL
  • St Edward King & Confessor C of E Church, New Addington
  • Wandle Park, Cornwall Road, CR0 3RD.

These areas will be signposted and volunteers will be on hand to guide visitors.