Trading Standards – Covid-19 Trading Standards Advice

At times like this we hope that communities will pull together to help the vulnerable amongst us and there has already been a swathe of offers of help amongst our communities which is always heartening to see.

Please be aware that during these times a small number of people with alternative ideas may seek to take advantage of the situation.

Please remain mindful of the following advice at all times:

Seek assistance from trusted neighbours and friends wherever possible, or reputable local charities and churches if this isn’t possible.

  • Only give cash to someone you know well and trust.
  • Do not give your bank card and pin number out to anybody.
  • Plan in advance as online shopping deliveries currently take over 7 days to arrive.
  • Consider alternative delivery services to the supermarket, such as the local milk man (who can deliver groceries as well as milk) or businesses delivering food locally such as ‘veg box’ type deliveries.

If you or someone you know is being targeted by a scammer purporting to be aiding with home assistance, or any other scam then contact the Consumer Advice and Support line, Monday to Friday 9am – 5pm on 03454 04 05 06.

COVID-19 Self-Isolating Help Card

If you wish to help those who have to self-isolate and who may live alone or not have other adults to help, then you can use this self-isolating help card.
Please download, share and use!

The latest NHS/Government Health Advice is to stay at home for 7 days if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you’ve started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days