If you think someone is trying to trick you into handing over money or personal details on the phone – stop, hang up and call 159 to speak directly to your bank for advice.
How it works
159 works in the same way as 101 for the police or 111 for the NHS. It’s the number you can trust to get you through to your bank safely and securely, every time. So if you think someone is trying to trick you into handing over money or personal details – stop, hang up and call 159 to speak directly to your bank.
Who can use 159? The banks that currently use 159 are:
- Barclays
- Bank of Scotland
- Co-operative Bank
- First Direct
- Halifax
- HSBC
- Lloyds
- Metro Bank
- Nationwide Building Society
- NatWest
- Royal Bank of Scotland
- Santander
- Starling Bank
- Tide
- TSB
- Ulster Bank
The telephone companies involved in 159 are:
- BT (including EE and Plusnet)
- Gamma
- O2 (including giffgaff)
- Sky
- TalkTalk
- Three
- Virgin Media
- Vodafone
For more information please visit: https://stopscamsuk.org.uk/159
If you have been scammed or duped into contracting with a business or a trader and parted with money, please report to Citizens Advice Consumer Advice Line on 0808 223 1133 or go to the following website to report online:
https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/