Superloop – Quicker Bus Journeys between Bromley and Croydon

Transport for London (TfL) would like your feedback on proposals for a new limited express stop bus service between Bromley and Croydon, called SL5.

What is Superloop?

Our proposals would be part of the Superloop, a network of express limited stop routes which would circle London and connect outer London town centres, hospitals, schools and transport hubs. The Superloop is a key part of the Mayor’s commitment to improving the bus network in outer London. You can find out more about the Superloop and also sign up for updates.

What are we proposing for the SL5?

Buses are the most affordable, accessible, and available form of public transport in London and offer the main sustainable alternative to cars for journeys that can’t easily be walked or cycled. Following the Mayor of London’s announcement of the proposed new Superloop network, we are now developing proposals for a new express bus service for the section between Bromley and Croydon called SL5.

This new express route would run between Bromley North and Croydon Town Centre, using a more direct route between the two town centres.

The SL5 would run with:

  • Buses every 12 minutes Monday to Saturday, and
  • Buses every 15 minutes on evenings and Sundays

The new SL5 route would:

  • Give people more transport options to move between key locations in Bromley and Croydon
  • Provide extra capacity on the existing 119-bus route
  • Provide quicker journey times to outer London transport and town centre hubs by using a more direct roads than the existing 119-bus route
  • Encourage more sustainable journeys
  • Allow passengers on the SL5 to connect to 38 other bus routes and three train lines

The following linear map shows where the new SL5 express route could go:

We are proposing stops at key transport interchanges and town centre hubs where there is the most demand for more transport options. However, we want your feedback on whether these are the right places for a new limited stop route.

We are not proposing any changes to the frequency of the 119 bus route or other routes in the area.

Tell us your views

We are holding a six-week public consultation to hear what you think about these proposals. We want to know if you agree with them, if there is anything you do not agree with, and to understand the reasons why you feel this way.

This questionnaire should take you around five minutes to complete. Once you have submitted your answers, we will ensure your feedback is considered before we decide how to proceed with the proposed SL5 bus route.

As part of our decision making, we may decide to (i) proceed with our proposals as stated, (ii) proceed with our proposals but with changes, or (iii) not to proceed at all.

The consultation is open until 23.59 on 4 September 2023.

You will need to register with our Have Your Say platform to take part in the online survey although your details will be kept secure.

For more information on this consultation and to fill out the short survey, visit https://haveyoursay.tfl.gov.uk/sl5-superloop.

Alternatively, you can send your response to us by:

Email: haveyoursay@tfl.gov.uk
Telephone: 020 3054 6037 to leave your name and contact number and we will call you back. Please quote ‘SL5’ when leaving your message
Write to: Freepost TfL Have Your Say (SL5)

Please note that responses to the survey will be made publicly available after the consultation has closed in the form of a report on the results. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation.

Future 20mph Speed Limit on West Wickham High Street (A232)

Transport for London plan to reduce the speed limit to 20mph on A232 between Station Road and Monks Orchard Road, as part of their commitment to eliminating all fatal and serious injury collisions on London’s roads by 2041.

In 2018, TfL in partnership with the Metropolitan Police Service (MPS) launched the Vision Zero Action Plan. This details our programmes to reduce road danger across the roads we manage and operate across London, including plans to reduce the speed limit by 10mph on more than 140km of Transport for London Road Network (TLRN).

In March 2020, we reduced the speed limit of all of the TLRN within the Central London Congestion Charging Zone. We are now progressing with Phase 2 of the programme, which includes this section of the A232.

The speed at which people are driving or riding is the most important factor in both the likelihood of a collision occurring and of the severity of the outcome.  The benefits of lower speed limits are wide ranging:

  • Reduced severity of collisions
  • Reduced frequency of collisions
  • Increased cycling and walking confidence

Slower speeds save lives, particularly where the road is shared with people walking, cycling or riding a motorbike. As more and more people are choosing to walk and cycle around London, we must reduce the risk of them being killed or seriously injured. Lowering traffic speeds can also make our streets less polluted and safer places to walk and cycle.

Work is planned to start by May 2023 and will involve installing new signs and road markings as well as temporary lamp column mounted banners.

Click here if you wish to comment on the planned 20mph speed limit, where you can also find out more information about the Lower Speed Limits programme and our plans for other locations across London.

If you have other questions, you can also contact us at: LocalCommunitiesandPartnerships@tfl.gov.uk

Elstan Way Highway Maintenance Resurfacing – 5th & 6th Oct 2022

FMCONWAY, on behalf of Croydon Council, will shortly be commencing resurfacing at the location/s and date/s below:

Date: 5TH & 6TH October 2022 between 08:00-17:00
Location: Elstan Way

To enable the Contractor to undertake the works, on-street parking will be suspended during works hours. We also kindly ask that with forward planning vehicular access to and from properties adjacent to the road are reduced to a minimum during the works hours. Pedestrian access will not be affected.

Advance driver / resident information boards will be in place before the works commence, advising of the precise dates and times of the Traffic Management.

Please however note that unforeseen circumstances (e.g. inclement weather conditions) may necessitate a change to the scheduled dates and information on road signs will be changed accordingly. Please check the road signs regularly for any updates

The resurfacing works will take place between: Woodmere Avenue and The Glade.

Due to the nature of these works it is inevitable that some disruption will occur. For this reason, it is recommended that where possible you use alternative routes or allow extra time to complete your journey.

The on-street parking suspensions that will be in place within the works area are 07:30-17:00 on 4th to 6th October 2022.

No parking for residents on the highway in the areas covered by the enforcement signs.

Please note that penalty charge notices (PCN’s) will be applied to vehicles parked within the suspended areas during the works hours and/or vehicles relocated.

We are extremely sorry for the inconvenience this may cause residents; however, we want to ensure that all works carried out on the Croydon network are to the highest standards to ensure value for our residents.

Trading Standards Bulletin – Spot the Signs of Holiday Fraud

In May 2022, Action Fraud launched a national awareness campaign to urge the public to think twice before handing over money and personal information when booking holidays.

As travel restrictions became more relaxed, Action Fraud, the national reporting centre for fraud and cyber-crime is warning the public to remain vigilant against holiday fraud when booking flights and accommodation online.

In the financial year of 2021/22, Action Fraud received 4,244 reports of holiday and travel related fraud – a substantial increase of over 120% when compared to the previous year.

Victims reported losing a total of £7,388,353 – an average loss of £1,868 per victim.

Whilst many accommodation providers who make use of online booking platforms are legitimate, some criminals will use these platforms to defraud victims by advertising counterfeit accommodation.

Over 7% of victims reported falling victim to suspects impersonating legitimate travel companies, including clone comparison sites, airline websites and holiday accommodation websites.

In some cases, victims have searched for flight tickets online and have found a website they believed to be the company’s genuine website. In other cases, victims reported responding to an approach or advertisement on social media or using what they believed to be legitimate flight comparison websites to search for flights.

The fraudster may completely end contact after receiving payment or provide the victim with fake booking information.

Sadly, some victims have only become aware that they have been the victim of fraud when they arrive at the airport and are unable to check-in.

Top tips to avoid falling victim to holiday fraud

Stay safe online – check the website address is legitimate and has not been altered by slight changes to a domain name – such as going from .co.uk to .org.uk

Do your research: don’t just rely on one review – do a thorough online search to ensure the company is credible. If a company is defrauding people, there is a good chance that consumers will post details of their experiences, and warnings about the company.

Look for the logo: check whether the company is an ABTA Member. Look for the ABTA logo on the company’s website at https://www.abta.com/abta-member-search. If you have any doubts, you can verify membership of ABTA online on their If you’re booking a flight and want more information about ATOL protection, or would like to check whether a company is an ATOL holder, visit the CAA website at https://www.caa.co.uk/atol-protection/consumers/checking-for-atol-protection/.

Pay safe: wherever possible, pay by credit card and be wary about paying directly into a private individual’s bank account.

Check the paperwork: you should study receipts, invoices and terms and conditions, and be very wary of any companies that don’t provide any at all. When booking through a Holiday Club or Timeshare, get the contract thoroughly vetted by a solicitor before signing up.

Use your instincts: if something sounds too good to be true, it probably is.

Get free expert advice: for further advice on how to stay safe when booking or researching travel online, go to Get Safe Online.

For a full list of tips to avoid becoming a victim of fraud, please visit https://www.abta.com/tips-and-advice/planning-and-booking-a-holiday/how-avoid-travel-related-fraud.

If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.

Flight Compensation

Flight delays and cancellations have been in the news recently for the past couple of years and have recently increased due to the return of people travelling post-covid and the airports and airlines seemingly being ill-prepared.

There are rules and laws in place to protect consumers and Martin Lewis of Money Saving Expert has put together a comprehensive guide as to what you are entitled to if you experience delays or cancellations.

Please visit his website www.moneysavingexpert.com or use the link below to read his recent article following the highly publicised issues faced by consumers in recent weeks: https://www.moneysavingexpert.com/news/2022/05/easyjet-british-airways-cancellations-compensation/.

Road Closure – Shirley Church Road 3-5 August

Croydon’s Highways team together with its principal contractor FM Conway, will shortly be commencing resurfacing works on Shirley Church Road.

These works are scheduled to commence on 3rd August 2022 – 5th August 2022 and are due to be carried out between 08.00 – 17:00. Traffic management will consist of a road closure.

Gully cleaning will take place on 6th August 2022 with parking suspension only.

Due to the location and nature of these works, some disruption will inevitably occur.

If you need vehicular access during the above period it may be advisable to find an alternative route and allow additional time for your journey.

Croydon’s Highways team wishes to apologize in advance and welcomes your co-operation to ensure the work is executed safely and efficiently.

Every effort will be made to minimise the inconvenience that may be caused during the works.